Why Can't CDM+ Connect to Any Databases?

I open CDM+ and it says it cannot connect to any databases. What do I do?


One possible reason is that your database has stopped running. Open the Database Utilities window by going to File > Database Utilities. Is there a red dot beside your database in the Database Utilities window? If so, your database has stopped running. Select the database and click on the Start button on the right side of the window. The database will display a green dot when it is running again. If your database does not restart, you may need to click the Start button again. If you are still having trouble, please contact Technical Support at 800-633-9581 during normal tech support hours.

For a more detailed explanation with screen shots, click here.