FAQs about the 2008 Annual Users Conference

When and where is the 2008 Users Conference for CDM+, CDM+ Regional and DonorWorks?

This year’s annual conference for users of CDM+, CDM+ Regional and DonorWorks is at the Hyatt Regency Hotel in Lexington, Kentucky on Monday, October 27 through Wednesday, October 29, 2008. Registration is 8:00-8:30 AM EDT Monday, 10/27/08. The conference ends at 12:30 PM EDT on 10/29/08.

What does the 2008 conference registration fee include?

Your registration fee includes two-and-a-half days of classes, access to support technicians and programmers in the computer lab for some one-on-one help, training materials to keep as important resources, continental breakfast and break refreshments each day, and conference favors and mementos. Your fee also includes a delicious banquet on Monday evening, followed by "out-of-this-world" entertainment.

What if I can’t come for the entire conference? Can I attend just one day or selected classes?

Yes, pricing is available on a per-class basis. Call us for more information.

How much will the rooms at the Hyatt Regency cost?

We’ve negotiated special pricing for conference attendees at the convention hotel. The rate of $109/night for single or double occupancy and $119/night for triple or quad occupancy includes a FREE shuttle between Blue Grass Airport and the hotel and FREE self-parking. The rate is also good three days before and three days after the conference so that you (or you and your family) can come early or stay late and enjoy a mini vacation in the beautiful Bluegrass region of central Kentucky. After September 26th, call 859-873-0362 to find out if the conference rate is still available.

Do I make my room reservation through Suran Systems?

No, you need to make your reservation directly with the hotel. The easiest way to do this and get the conference rate is to click on the “Hyatt Reservations” link at the left.

You may also phone the Hyatt’s national reservations line at 800-233-1234. If you call, tell the operator you are with the Suran Systems conference and mention the group code G-SURA to get the conference rate.

I’ll be flying to the conference. Is there transportation from the airport to the hotel?

Yes, the Hyatt Regency provides a FREE shuttle to and from Lexington’s Blue Grass Airport.

I’ll be driving to the conference. What about parking?

Self-parking in the Hyatt’s lot is FREE for both overnight guests and commuters.

What if I have to cancel? Do I get a refund of the registration fee?

Registrations cancelled prior to October 1, 2008 will be refunded in full. If you cancel October 1-October 15, 2008, we will refund all but $100 of your registration fee. No refunds are given for cancellations received after October 15, 2008. If you are unable to attend the conference and someone else from your office is coming in your place, please let us know as soon as possible.