catalina update

UPDATE 10.17.19

We are pleased to announce that CDM+ is now compatible with macOS 10.15 Catalina! In order to use CDM+ with macOS Catalina, you must install the beta version of CDM+ 11. Installation instructions can be found here: http://bit.ly/32rIxFU

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CDM+ and macOS 10.15 Catalina

On October 7, 2019 Apple released the next version of its macOS operating system, macOS 10.15 Catalina. At this time, there are three known issues using CDM+ under macOS Catalina:

  1. Opening files, such as choosing a backup to restore or adding an image to the graphic browser, will cause CDM+ to crash
  2. Saving files, such as retrieving raw user field data or saving a backup, will cause CDM+ to crash
  3. The Aatrix Forms Viewer is a 32-bit application and will not run under macOS 10.15 Catalina. Therefore, you cannot produce tax forms under macOS Catalina

We are in the final stages of development on CDM+ 11, which will resolve these issues. Aatrix has been developing a 64-bit Catalina forms viewer this year and is in the final stages of testing their update. CDM+ 11 will be required to use the new Aatrix Forms Viewer.

At this time we recommend AGAINST updating to macOS Catalina.

If you have updated and cannot work around these issues, please contact our support team at 800-633-9581 or support@cdmplus.com and request an early update to CDM+ 11 that supports macOS Catalina.

Please note that updating to CDM+ 11 requires a SAAS enrollment, enrollment in premier support, or a stand-alone upgrade. Contact our sales team at 877-891-4CDM (4236) or sales@cdmplus.com for pricing on support or upgrading.

Thank you for your patience. We will send another update once a CDM+ 11 Early Adopter Beta release is available that supports macOS 10.15 Catalina.