How Much Does the CDM+ 9.1 Upgrade Cost?
All CDM+ users currently enrolled in Premier Support get CDM+ 9.1 and all other upgrades FREE as a benefit of support membership.
CDM+ 9.1 is also FREE to anyone who has purchased CDM+ 9.0 since August 1, 2011, even to those who purchased the 9.0 upgrade from an earlier version without enrolling in Premier Support since that date.
How Do I Know If We're Enrolled in Premier Support?
Call 877-891-4236 Monday-Friday, 8:30 am-6:00 pm Eastern time, and someone will be happy to look up your record.
What Does CDM+ 9.1 Cost for Current Users NOT Enrolled in Premier Support?
Users of any version of CDM+ 9.0 or CDM+ 8.x who are not enrolled in Premier Support may enroll in Premier Support and get the CDM+ 9.1 upgrade FREE. Users of any version of CDM+ prior to 8.0 may upgrade for a discounted price when also enrolling in the annual Premier Support program.
Those users (any current version) who wish to upgrade without enrolling in Premier Support may do so for a fee, which varies according to their suite configuration (number of programs & number of user licenses) and version. Please call CDM+ Sales toll-free at 877-891-4236 or email firstname.lastname@example.org for pricing.
How Much Does Premier Support Cost?
The annual Premier Support fee varies according to your CDM+ suite configuration (number of programs or modules & number of user licenses). Call 877-891-4236 Monday-Friday, 8:30 am-5:00 pm Eastern time or e-mail email@example.com for your cost.
What About Data Conversion & Upgrade Support?
We provide detailed instructions for database conversion from CDM+ 8.x to 9.1, but you may choose to have CDM+ staff do the conversion for a fee. Conversion of data from CDM+ versions prior to 8.x must be done by our staff for a fee.
CDM+ Premier Support members are entitled to unlimited calls and/or emails to our tech support department. If you choose to upgrade to CDM+ 9.1 without enrolling in Premier Support, CDM+ tech support specialists will help you get CDM+ 9.1 downloaded and installed, but any additional tech support help will be at the normal rate of $55 per instance.