Suran 2020 Annual Users Conference

September 28 - 30, 2020
Dublin, OH Embassy Suites




We hope you will join us in beautiful Dublin, Ohio this September 28 – 30 at the Embassy Suites Columbus Dublin. Don’t miss this opportunity to gather with CDM+ leaders from across the country for 2 ½ days of CDM+ education and inspiration.

Lead the way. Together.


  • Choose from over 70 sessions covering every aspect of CDM+.
  • Select from a range of beginner, intermediate, and advanced classes.
  • Increase your efficiency and become more effective.


  • Train on the latest version of CDM+ and see our newest solutions for desktop, cloud, and mobile.
  • Explore elements of CDM+ you may not be using or may not be using to their fullest extent.
  • Find the space you need to focus on training and leave the office behind.


  • Hear ministry leaders share their personal experiences using CDM+ solve challenges within their own organization.
  • Expand your network of CDM+ resources with the encouragement, stories, and helpful advice of the other users during and after the conference.
  • Ask questions! Our computer lab is always open and ready to provide any one-on-one help with your church's data.


  • Invest in your staff’s training and increase job satisfaction while decreasing turnover.
  • Find CDM+ solutions to your organization’s mission so you can provide clear and easy direction moving forward.


Sign up before May 25, 2020 and be entered to win an Amazon gift card up to a $300 value!



Not sure where to begin? Take a look at the 2019 ScheduleClass Descriptions, and Suggested Tracks for a look at what's offered and how attendees can customize a conference experience to fit their role and level of expertise.


schedule description tracks




Dublin, Ohio is the getaway you never knew you needed. A charming, vibrant oasis, where calming nature meets an urban experience. And it's all right outside your door. Learn more about Dublin, Ohio at

Be sure to reserve your stay at the beautiful Embassy Suites Columbus Dublin, host site for the 2020 Suran Annual Users Conference. The Users Conference room rates are $132/night and valid for the nights of September 27-30, 2020. Included with your conference stay is free hotel parking, made-to-order breakfast including an Omelet Bar, and complimentary drinks and snacks at the Evening Reception. Be sure to stay where all of the action takes place!


embassy suites


To reserve by phone please call Embassy Suites Reservations at 1-800-362-2779 or the Embassy Suites Columbus Dublin at 1-614-790-9000 and be sure to request the SU1 group rate. Remember, Users Conference room rates are guaranteed through September 4, 2020 or until our room block is sold out.




Early Bird Conference Fee:

$485 per person (on or before August 3, 2020)


Standard Conference Fee:

$595 per person


Attendees sending three or more registrations receive a discount of $50/person.


Apply Training Credits? Users enrolled in CDM+ Premier Support earn training credits with their annual subscription which can be applied to your conference fee. To inquire about your training credit balance, call 1-800-633-9581 or email

Register and Pay Online: Sign up, apply Training Credits, and pay using Engage for CDM+ Users. We've created a CDM+ Users Portal in Engage, the same mobile-friendly online tool you can use to connect with your members. Learn more about registering using a login on the Suran User Portal Information page.

Register and be Invoiced: If you want to pay by check or skip the login, click Register as Guest. Please note that training credits cannot be applied to guest registrations. Suran's customer service team will send an invoice for your registration. Please also select this option if you need to apply a discount code.

Add-Ons: You can add additional printed manuals and lunch tickets during registration. Manuals can be picked up at the conference, or, for a fee, shipped to you afterwards. All registrants will receive access to a digital copy of the manual at no extra charge.

Conference Fee Includes: All class sessions, keynotes, and panel discussions. Lunch on Monday and Tuesday. Breakfast on Monday, Tuesday and Wednesday, including an Omelette Bar. Conference Manual with course materials for every class offered, including the ones you don't take. You are responsible for your travel, hotel accommodations, and evening meals.

Conference Hotel: Class sessions, keynotes and panel discussions, networking events, and one-on-one help in the Computer Lab are all offered at the conference hotel, Embassy Suites. The Users Conference room rates ($132/night) are good for the nights of September 27-30, 2020 if you wish to stay an extra night. Complimentary happy hour each evening. Be sure to stay where all of the action takes place.

Note: Parking is FREE at the Embassy Suites but you are responsible for arranging transportation to and from the John Glenn Columbus International Airport.

Click the "Click Here For Hotel Reservation" button above to make sure you get the best rate in the block of rooms set aside for the Users Conference. Conference rates valid through September 4, 2020 or when the room block is sold out.

Cancellation Policy: Written notice of cancellation is required. Cancellations received up to 08/25/20 will be refunded in full. Cancellations received 08/26/20 - 9/21/20 will receive a refund of all but $100 of the conference fee. Cancellations received after 9/21/20 are not eligible for any refund. If you are unable to attend but someone else from your office is coming in your place, please let us know as soon as possible. There is no fee for substitutions.



registerguest registerlogin


To learn more about registering using a login, go to the Suran User Portal Information page.