How Do User Licenses Work?

CDM+ Desktop uses a concurrent license model. You can install CDM+ church management software on as many computers as you need, but only a certain number of users may use the program concurrently (unless you are on our unlimited Complete plan).

When the maximum number of users are logged in, the next login attempt will notify you that you’ve reached this maximum. Ask another client to log out or increase your licenses to bypass this message.

There is no limit to the number of CDM+ Engage or CDM+ Mobile users, concurrent or otherwise.

What happens when I reach individual or giver limits in CDM+ Grow?

When you reach the maximum number of records you will be unable to create additional records of that type until you upgrade your plan.

Simply contact CDM+ Sales to increase your church management software pricing plan. You will immediately gain the benefits of the new plan, and your next monthly payment will reflect the new rate.

Is online help available for CDM+ programs?

Yes! You will find a full library of online documentation about each of our church management programs available in the Suran Help Center website.

In this area you will find step-by-step instructions detailing how to perform certain functions within each program, as well as, video walkthroughs that demonstrate basic set up procedures, end of the year operations, and much more.

*Online Giving, Payroll Direct Deposit, and Engage Billing are only available to US clients.